Reasonary AI – Privacy Policy

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, unless otherwise defined in this Privacy Policy.

User Information (Collection & Use of Information)

We are committed to protecting user privacy and collecting personal information transparently. Below are details of the types of information we collect, the purposes of use, and how we protect data.

Information We Collect

When using the application, we may collect the following information:

• Device Information: We collect Device ID, device type, operating system, application version, and related technical parameters to optimize the user experience.
• Personal Information: Email, phone number (if you voluntarily provide it), and other information such as national ID when registering and authenticating your account.
• Geographic Location:
  • Precise Location: GPS location information or geographic coordinates collected with your consent to provide personalized services based on your specific location.
  • Approximate Location: Approximate location information determined through IP address or network signals to improve service quality.
• Interaction History: Content you enter into the application, search history, questions, responses, and service usage time.
• Network Information: IP address, Internet Service Provider (ISP), and other network connection information to ensure stable and secure connectivity.
• Clipboard Information: When you paste content into the application, we may temporarily collect data from the clipboard to support your operation. This data is not stored or used beyond processing your action.

Purpose of Using Information

We use the information collected for the following purposes:

• Service Improvement: Analyze data to improve performance, features, and quality of responses from the application.
• Personalization Support: Customize content and interface based on your preferences and usage history.
• User Communication: Send notifications, product updates, or technical support.
• Safety and Security: Detect and prevent unauthorized use, fraud, or harm to the system.
• Legal Compliance: Meet legal requirements or audits from authorities.

Information Sharing

We do not share your personal information with third parties except in the following cases:

• With your consent.
• To meet legal requirements or regulations.
• With authorized partners and service providers to support the operation of the application, provided they comply with strict privacy policies.

Third-Party Services

The application uses third-party services to support data analysis and improve user experience. These services may collect information to identify you. Please refer to the privacy policies of the following third-party service providers:

• Firebase Analytics
• Google Analytics

Your Rights and Choices

You have the right to:

• Request access to, correct, or delete your personal information.
• Refuse the collection of certain information, although this may affect your experience using the application.
• Withdraw consent at any time through the application settings or by contacting us.

Deleting or Anonymizing Personal Information

If you wish to delete or anonymize your personal information, please follow these steps:

1. Identify personal data: Please list clearly the types of personal data you want to delete or anonymize.
2. Submit request: Send an email to support@reasonary.ai to request our assistance. Make sure to include sufficient details (such as account name, registered email, or any relevant information) so we can process your request accurately.
3. Processing time: According to legal regulations, we have a maximum of 30 days to fulfill requests for deletion of personal data from the time we receive your request.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these cookies explicitly. However, the app may use third-party code and libraries that use cookies to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions about these Terms or the Service, please contact the Reasonary AI team at: support@reasonary.ai